Privacy Policy

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Effective Date: September 15, 2026

North Star Financial respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit a form, schedule an appointment, communicate with us, or use our services.

Information We Collect

We may collect personal information you voluntarily provide, including your name, email address, telephone number, mailing address, and information submitted through our website forms or communications.

We may also collect certain technical information related to your use of our website, including browser, device, IP address, and website activity information.

How We Use Your Information

We may use your information to respond to inquiries, provide requested services, schedule and manage appointments, communicate service updates, provide customer support, improve our services and website, and send promotional or marketing communications when you have provided appropriate consent.

SMS & Text Messaging

By providing your mobile number and voluntarily opting in to SMS communications from North Star Financial, you agree to receive text messages related to your interactions with us. Messages may include appointment confirmations and reminders, customer-service messages, service updates, follow-ups, special offers, and promotional communications.

Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. Consent to receive marketing text messages is not a condition of purchase.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be sold, rented, or shared with third parties for their marketing purposes.

Information may be shared with service providers when necessary to support our communications and business operations, subject to appropriate privacy protections.

How We Share Information

We may share information with trusted service providers that assist us in operating our website, providing customer service, processing communications, or performing other necessary business functions.

We may also disclose information when required by law, legal process, regulation, or governmental request.

We do not sell your personal information.

Data Security

We use reasonable administrative and technical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or misuse. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Cookies

Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website, and enhance your experience. You may adjust cookie preferences through your browser settings where available.

Your Choices

You may contact us to request corrections or updates to your personal information.

You may unsubscribe from marketing emails using the unsubscribe instructions provided in those communications.

For text messages, simply reply STOP to unsubscribe. Reply HELP for assistance.

Children’s Privacy

Our website and services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13.

Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us

Questions regarding this Privacy Policy may be directed to:

North Star Financial

Website: http://thenorthstarfinancial.org

Email: Admin@thenorthstarfinancial.org

Phone: 689-347-6300